Privacy Policy
Last updated: January 2026
1. Who We Are
NK Gas Service & Repairs is a Gas Safe registered business (Registration: 568305) providing gas engineering services in the West Midlands area.
Business Address: Old Bank Business Centre, 43-45 Church St, Darlaston, Wednesbury WS10 8DU
Email: NKGS@outlook.com
Phone: 07404 922458
2. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, phone number, email address
- Address Details: Your property address where services are required
- Service Information: Details about your gas appliances and service requirements
- Communication Records: Records of your correspondence with us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our gas engineering services
- Contact you about appointments and service updates
- Send you Gas Safety Certificates and service documentation
- Respond to your enquiries and support requests
- Comply with legal obligations (e.g., Gas Safe record keeping)
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Contract Performance: To provide services you have requested
- Legal Obligation: To comply with Gas Safe registration requirements
- Legitimate Interests: To improve our services and respond to enquiries
- Consent: Where you have given explicit consent for specific purposes
5. Cookies and Analytics
Our website uses Google Analytics to understand how visitors use our site. This helps us improve our website and services. Google Analytics uses cookies to collect anonymous information such as:
- Pages visited and time spent on site
- How you arrived at our site
- Your general geographic location (city level)
- Device and browser type
We do not use cookies to collect personally identifiable information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide services and maintain service records
- Comply with Gas Safe requirements (minimum 2 years for safety records)
- Resolve disputes and enforce agreements
Landlord Gas Safety Certificates are retained for a minimum of 2 years as required by law.
7. Data Sharing
We do not sell your personal information. We may share your data with:
- Gas Safe Register: As required for our registration
- Suppliers: To order parts for your repairs (limited to necessary details)
- Legal Authorities: When required by law
8. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data (where applicable)
- Restrict Processing: Limit how we use your data
- Data Portability: Receive your data in a usable format
- Object: Object to certain processing activities
To exercise any of these rights, please contact us at NKGS@outlook.com.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: NKGS@outlook.com
Phone: 07404 922458
Address: Old Bank Business Centre, 43-45 Church St, Darlaston, Wednesbury WS10 8DU
11. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):